- Help
- Mail Address Service
- About Application
- Change of Registered Information
- Using the Lifetime Mail Address
- The Lifetime Email Newsletter
- Others
- Contact
- Forgot password
About the Lifetime E-Mail Address Service
Q. What is the Lifetime E-Mail Address?
The Kyushu University Lifetime E-Mail Address is a free e-mail forwarding service for people who graduated from the school, current students, current teachers, professor emeritus of the Kyushu University and Kyudai Members.
The service began on 31st Oct. 2005 with the aim of cultivating the school spirit by strengthening solidarity between the University and its former students and associates.
Q. Eligible People for the Service
Eligible people for the Lifetime E-Mail Address Service are as follows.
| Graduates | People who graduated from the Kyushu University (including Kyushu Imperial University), School of Health Science Kyushu University or Kyushu Institute of Design, or those who completed the graduate course or courses of these universities. |
|---|---|
| Current Students | Current students of the departments or the graduate courses of the Kyushu University. |
| Current Teachers | Current teachers of the Kyushu University. |
| Professor Emeritus | Professor emeritus granted by the Kyushu University, School of Health Science Kyushu University or Kyushu Institute of Design. |
| Kyudai Members | The person who fills a fixed important matter and issues Kyudai Members card. |
Q. What are merits of the service?
After application, you will receive your forwarding Lifetime E-Mail Address bearing the name of the University, “@kyudai.jp” along with your chosen account name.
The e-mail address can be used for your entire lifetime, even if you change your internet provider or organizations to which you belong. You can register up to 3 e-mail addresses for receiving forwarded messages.
Moreover, you can receive the e-mail newsletter, ‘Qdai-mail News Letter’ for information regarding the University’s latest news, including its educational research, events related to the University and alumni associations.
Q. How to use the Lifetime E-Mail Address Service?
The Lifetime E-Mail Address （●●●●@kyudai.jp）provided by the Kyushu University is the e-mail address for receiving forwarded messages, therefore you need to register at least one of your own e-mail addresses.
Having a lifetime e-mail address requires that you receive the Qdai-mail News Letter.
Q. What about the fee for the service?
The Lifetime E-Mail Address Service is free of charge. However normal internet connection fee fees has to be paid by the user.
About Application
Q. How to apply for the service?
Please apply on the application page after entering the necessary information.
The site managers will check the information according to the record of your enrollment at the University. Please note that it can take 1 or 2 weeks to accomplish this.
Q. What shall I do after receiving the registration guide e-mail guide e-mail?
Please access the URL given in the registration guide e-mail to register after entering the necessary information, including your Lifetime E-Mail ID from the registration screen. Please note that if you don’t register within 30 days of receiving the guide e-mail, its contents will expire.
After the registration is accomplished, the site managers will send your Lifetime ID, password and e-mail address, so please save them in a safe place.
For security reasons, we recommend changing your initial password.
Q. What shall I do if I can’t obtain my chosen lifetime e-mail address?
We handle the service application on a first-come first-served basis. If your desired ID is already in use, please choose a different ID.
Please enter only your chosen ID in the box before “ @kyudai.jp” (account name= ID), if you mistakenly enter your chosen ID including“@kyudai.jp”, the application will not be accepted.
Q. How can I obtain more than one Lifetime E-Mail ID?
The Lifetime E-Mail ID is offered only one per person.
Change of Registered Information
Q. How can I change the registered information?
The registered information can be changed from each menu on the website after logging-in, except for your basic information such as your school registration.
| The registered basic information including your address | Registered Information Change |
|---|---|
| Change of your forwarding e-mail address | Forwarding E-Mail Address Change |
| Change of your password | Password Change |
| Temporary e-mail account deactivation/Reactivation | Temporary Deactivation/Reactivation |
Please note that if you would like to add to your status information, entering other information will be necessary according to your added status.
If error is displayed after changing information, additional information might be required according to the change. Please enter the necessary information to register the change.
If you still get an error message, please enter the necessary information at the “Inquiry” page to contact the system administrator.
Q. What shall I do if my address or e-mail address is changed?
Your new address or e-mail address can be registered from each menu of the website after logging-in.
| The registered basic information including your address | Registered Information Change |
|---|---|
| Change of your forwarding e-mail address | Forwarding E-Mail Address Change |
Q. What shall I do if my family name is changed due to marriage?
In case of name change due to marriage, you can change the information from the menu “Registered Information Change”.
Q. What shall I do if I‘ve forgotten my ID?
If you’ve forgotten your ID, please inquire to contact the system manager from the “Inquiry” page.
After identity verification, your ID information will be sent through your registered e-mail address.
- 【The required information for the ID inquiry】
- ・Nature of the Inquiry
- ・Content of the Inquiry
- ・Name
- ・Date of Birth
- ・Your Status
- ・School Registration・Affiliate
- ・Contacts
Q. What shall I do if I‘ve forgotten my password?
Please enter the necessary information in the “Password Inquiry”. After identity verification, your password information will be sent through your registered e-mail address automatically.
We don’t accept inquiries via telephone, fax or e-mail due to for protection of confidential information. Please inquire from the “Password Inquiry” page.
- 【The required information for the password】
- ・Your Lifetime E-Mail Address ID
- ・Your forwarded e-mail address
Q. What shall I do if I’ve forgotten both my ID and password?
Please inquire to contact the system manager from the “Inquiry” page after entering the necessary information. After identity verification, your ID information and password will be sent through your registered e-mail address.
For the required information for the ID and password, please refer to the “Forgotten my Lifetime E-Mail ID” here.
Using the Lifetime E-Mail Address
Q. How to receive e-mails through the Lifetime E-Mail Address?
The Lifetime E-Mail Address （●●●●@kyudai.jp）provided by the Kyushu University is the e-mail address for receiving forwarded e-mails, therefore e-mails sent to your lifetime e-mail address will be received at your registered e-mail addresses.
There are no POP and SMTP servers for the Lifetime E-Mail Address.
In case you can't receive e-mail sent to your lifetime e-mail address, there might be some error, such as wrong address, old address or information mistaken for spam e-mail, etc, please check your registered information.
Sending e-mail to the lifetime e-mail address from your registered forwarded address might fail, therefore when you send a test e-mail, please use your own non-registered e-mail address as the forwarded address.
You can receive e-mail attachments up to 20 MB in size.
Please note that if an attachment is bigger than 20MB, the message will be bounced back to the sender.
If you still have a problem after that, please inquire to contact the system manager from the “Inquiry” page.
Q. How can I deactivate the e-mail forwarding function?
You can temporarily deactivate or reactivate your e-mail function. Please note that during the inactive period you will not receive the Lifetime E-Mail newsletter (Qdai-mail News Letter).If we can’t send you the newsletter after 3 attempts, the service will be stopped.
Q. Why did my messages suddenly stop?
In case your registered e-mail address can’t be used due to a job change or you can’t receive the magazine newsletter after 3 attempts, the Lifetime E-Mail Address Service will be stopped.
If you would like to keep receiving the service, please inquire to contact the system manager from the “Inquiry” page after entering the necessary information. After identity verification, the service will be reactivated.
Q. Why did my e-mails from the service stop after graduation?
In case you registered your Primary Mail Service for Students for receiving forwarded e-mails, the e-mail will be canceled 100 days after your graduation.
Please change your registered e-mail address after graduation, if you registered your e-mail address with Primary Mail Service for Students.
The Lifetime E-Mail Newsletter (Qdai-mail News Letter)
Q. How can I post to the Lifetime E-Mail Newsletter?
Posting articles to the magazine newsletter is possible from the menu “Post Article” after logging-in.
Posted article can be announcements regarding alumni reunions and other events for students and teachers, etc.
Please be aware that we reserve the right to edit posted information after consulting with the poster or hold off from publishing when deemed necessary.
- 【Content held off from publishing】
- ・Offensive to public order and morals
- ・Advertising objectives
- ・Religious or political activities
- ・Other reasons which the system manager deems inappropriate.
Q. I don’t receive the Lifetime Newsletter
Receiving the newsletter is a requirement to use the service, except when you have temporarily deactivated the forwarding e-mail function. You have to cancel the service or receive the newsletter continuously.
Others
Q. What is the “Publish Flag” in the registration form?
The “Publish Flag” is for our future service of a search engine between our users. Now the service is under consideration. When we start the search engine service, we will notify users through the e-mail magazine or the website. After the launch of the service, we will only publish the information, which the users agree to publish.
Present “Publish Flag” is used to distinguish if the information can be forwarded or not. All of the users registered addresses aren’t published at present.
